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lost my remaining time - Printable Version

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lost my remaining time - niz11 - 02-02-2018

hi , I formatted my PC yesterday and after that i installed battle ping and tired to login, they asked me to put new key after that i lost the remaining time for me to use battle ping it's show is that i have trail account and i get dc every 20 minutes, but I should have around 20 days left.
I paid for 3 months and i should have 19-20 days left before it end .


RE: lost my remaining time - wewin - 02-02-2018

Hi

Try username mohammednizar

Cheers
Chris


RE: lost my remaining time - niz11 - 02-02-2018

(02-02-2018, 06:09 AM)wewin Wrote: Hi

Try username mohammednizar

Cheers
Chris

hi , they give me this message : The battleping ID does not match this username , check username or click deactivate (bottom left).

Thanks


RE: lost my remaining time - Tech - 02-02-2018

Click the Deactivate and Delete Saved ID on the program, then in your mohammednizar members area on teh website copy the ID to the program.
You may have to click "get new ID" in the members area since you formatted.


RE: lost my remaining time - niz11 - 02-02-2018

(02-02-2018, 06:45 AM)niz11 Wrote:
(02-02-2018, 06:09 AM)wewin Wrote: Hi

Try username mohammednizar

Cheers
Chris

hi , they give me this message : The battleping ID does not match this username , check username or click deactivate (bottom left).

Thanks

Thanks.


RE: lost my remaining time - wewin - 02-02-2018

Hi

You need to deactivate it in the program and then when you have done that you can activate it with your other username. If you do need to get a new ID, you can request one in your member's area.


RE: lost my remaining time - niz11 - 02-02-2018

Thank.