Refund request - WOW Oceanic Server
I'm playing WOW on Oceanic Server from Malaysia. Currently battle-ping do not provide reduction in latency due to the Singapore - Australia under sea cable issue. Please refund me since the services paid is not serve.
Hi. I have emailed you about your refund. Unfortunately there is no estimated time by Vocus on when it will be repaired but the good news is that the new cable is due to come into commission in July 2018 ( and I have read there is also another one on its way but no time frame yet for completion.

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